For 702 On-Demand Support
Launch the downloaded program. It may be in your Downloads folder.
Give the 9-digit number to the 702 Technician.
- Click one of the links to download manually.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
For 702 Managed Services Remote Desktop Support
- As directed by a 702 Managed Service team member, click here
- Check the box to allow 702 MSP to connect to your computer
- Follow the instructions on-screen to download and install the Streamer on your desktop.
Installing Splashtop Streamer on your computer will allow 702 Managed Service team to remotely access your computer at any time (additional fees will apply).